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Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within two (2) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Abibidwa Shop

Attn: Returns RMA #,

50 meters away from Vision 1 FM, Opposite St. Johns Grammer School. GhanaPost GPS: GE-352-7171 Accra, Greater Accra +233 Ghana

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS  

The following items cannot be returned or exchanged:

  • Breakfast & Food Items   

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 Please Note   

  • Sale items are FINAL SALE and cannot be returned.   
  • Damage or malfunction due to customer mishandling or misuse of the product is not acceptable.     

QUESTIONS
If you have any questions concerning our return policy, please contact us at +233201100301 [email protected]

Free shipping in Accra & Other Cities in Ghana

On all orders above GH¢500 & GH¢1,000 respectively

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